VCC is an official telecommunication service provider in Poland

Virtual Call Center is one of the investments of DBH Group, is present in 32 countries with its contact centre solution. VCC also provides telecommunication services, which are available in more than 150 countries. To support this activity, Virtual Call Center became a registered, local (direct) telecommunication service provider in Poland since June, 2015, after Germany.

We climbed a new step in our strategy when we became an official telecommunication company in Poland – emphasised Attila Szűcs, VCC carrier manager.

This business development ensures that Virtual Call Center provides telecommunication service to its customers in concordance to the local legal framework. As a local service provider, VCC guarantees the accustomed high quality of its service and outstanding business continuity. With this milestone carrying existing phone numbers became even easier for Virtual Call Center’s partners, active on Polish market.

We have reached the goal that satisfies the high needs of our customers, and thus we reached a perfect win-win position for each side. It’s a real pleasure for me that this result was achieved with the help of outstanding teamwork, that is a trademark of Virtual Call Center’s daily operations – Attila Szűcs concluded.