{"id":13713,"date":"2016-02-02T16:52:00","date_gmt":"2016-02-02T15:52:00","guid":{"rendered":"https:\/\/dbh-group.com\/?p=13713"},"modified":"2017-06-02T09:00:34","modified_gmt":"2017-06-02T07:00:34","slug":"a-virtual-call-center-nemzetkozi-penzugyi-tanusitvanyt-szerzett","status":"publish","type":"post","link":"https:\/\/dbh-group.com\/blog\/?p=13713&lang=hu","title":{"rendered":"A Virtual Call Center \u00fatt\u00f6r\u0151 technol\u00f3gi\u00e1ja nemzetk\u00f6zi p\u00e9nz\u00fcgyi tan\u00fas\u00edtv\u00e1nyt szerzett"},"content":{"rendered":"<p><strong>A DBH Investment Zrt. egyik t\u0151kebefektet\u00e9se, a Virtual Call Center bejelentette, hogy leg\u00fajabb fejleszt\u00e9se, a VCC Pay technol\u00f3gia nemzetk\u00f6zi p\u00e9nz\u00fcgyi tan\u00fas\u00edtv\u00e1nyt szerzett. A telefonon kereszt\u00fcl, val\u00f3s id\u0151ben, \u00fcgyint\u00e9z\u0151 \u00e1ltal vezetett bankk\u00e1rty\u00e1s fizet\u00e9s \u00e1tszabhatja a term\u00e9k- \u00e9s szolg\u00e1ltat\u00e1s\u00e9rt\u00e9kes\u00edt\u00e9s, illetve a kintl\u00e9v\u0151s\u00e9g kezel\u00e9s piac\u00e1t.<\/strong><br \/>\n<!--more--><\/p>\n<p>A r\u00e9gi\u00f3ban <strong>\u00fatt\u00f6r\u0151 technol\u00f3giai megold\u00e1s<\/strong>\u00a0egy szigor\u00fa, <strong>k\u00f6zel k\u00e9t \u00e9ves nemzetk\u00f6zi auditfolyamat<\/strong> ut\u00e1n kapta meg az enged\u00e9lyt. A cloud alap\u00fa szolg\u00e1ltat\u00e1s k\u00e1rtyaadatok fogad\u00e1s\u00e1hoz \u00e9s tov\u00e1bb\u00edt\u00e1s\u00e1hoz, az \u00f6t legnagyobb nemzetk\u00f6zi k\u00e1rtyat\u00e1rsas\u00e1g &#8211; k\u00f6zt\u00fck a Master Card, a Visa \u00e9s az AMEX &#8211; \u00e1ltal fel\u00e1ll\u00edtott szabv\u00e1nyokat teljes\u00edtette. A <strong>PCI DSS<\/strong> (<em>Payment Card Industry Data Security Standard<\/em>) egy olyan sz\u00e9lesk\u00f6r\u0171 szab\u00e1lyoz\u00e1st takar, mely nem csak az IT-biztons\u00e1gra, hanem sok m\u00e1s, a c\u00e9get \u00e9rint\u0151 \u00fczleti kock\u00e1zatra is kit\u00e9r. A Pay technol\u00f3gia m\u00e1r \u00e9les, \u00e9s \u00e9rz\u00e9kelhet\u0151 is a <strong>biztos\u00edt\u00f3 c\u00e9gek<\/strong>, <strong>telekommunik\u00e1ci\u00f3s szolg\u00e1ltat\u00f3k<\/strong>, <strong>homeshopping c\u00e9gek<\/strong> \u00e9s <strong>l\u00e9git\u00e1rsas\u00e1gok<\/strong> \u00e9rdekl\u0151d\u00e9se a megold\u00e1s ir\u00e1nt.<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" class=\"aligncenter wp-image-13611\" src=\"https:\/\/dbh-group.com\/cms\/wp-content\/uploads\/2015\/04\/PCI_cover_blue_thumb_2.jpg\" alt=\"Virtual Call Center PCI DSS Certified\" width=\"650\" height=\"366\" \/><\/p>\n<p>A <a href=\"http:\/\/virtual-call-center.hu\/rolunk\" target=\"_blank\">Virtual Call Center<\/a> \u00e1ltal fejlesztett <a href=\"http:\/\/virtual-call-center.hu\/vcc-pay\" target=\"_blank\">VCC Pay<\/a> szolg\u00e1ltat\u00e1s f\u0151leg a <strong>telefonon kereszt\u00fcli \u00e9rt\u00e9kes\u00edt\u00e9s<\/strong>, illetve a <strong>behajt\u00e1s<\/strong> ter\u00fclet\u00e9n jelent r\u00e9g\u00f3ta v\u00e1rt megold\u00e1st. Minden olyan ipar\u00e1gi szerepl\u0151nek seg\u00edts\u00e9g lehet, melyn\u00e9l jellemz\u0151, hogy a sikeres \u00fczlet a telefonos megkeres\u00e9s \u00e9s a fizet\u00e9s k\u00f6z\u00f6tti eltelt id\u0151 f\u00fcggv\u00e9nye. A <strong>nyom\u00f3gombos fizet\u00e9si rendszer<\/strong> el\u0151nye, hogy b\u00e1rmilyen, telefonos \u00fcgyf\u00e9lszolg\u00e1laton kereszt\u00fcl \u00e9rt\u00e9kes\u00edtett <strong>szolg\u00e1ltat\u00e1s d\u00edja azonnal, az oper\u00e1tor ir\u00e1ny\u00edt\u00e1s\u00e1val<\/strong>, m\u00e9gis a legszigor\u00fabb adatv\u00e9delmi el\u0151\u00edr\u00e1soknak megfelelve <strong>rendezhet\u0151<\/strong>. A megold\u00e1s kulcsa, hogy az \u00fcgyfelek nemcsak a megrendel\u00e9si, hanem fizet\u00e9si folyamat alatt is \u00e9l\u0151 t\u00e1mogat\u00e1st kapnak an\u00e9lk\u00fcl, hogy k\u00e1rtyaadataik a m\u00e1sik f\u00e9l tudom\u00e1s\u00e1ra jutn\u00e1nak vagy t\u00e1rol\u00f3dn\u00e1nak.<\/p>\n<div id=\"attachment_13612\" style=\"width: 660px\" class=\"wp-caption aligncenter\"><img aria-describedby=\"caption-attachment-13612\" decoding=\"async\" loading=\"lazy\" class=\"wp-image-13612\" src=\"https:\/\/dbh-group.com\/cms\/wp-content\/uploads\/2015\/04\/PCI_DSS_certificate.jpg\" alt=\"VCC PCI DSS Certified\" width=\"650\" height=\"433\" \/><p id=\"caption-attachment-13612\" class=\"wp-caption-text\">Jalsovszky Tam\u00e1s, a VCC \u00fcgyvezet\u0151je \u00e1tveszi a PCI DSS min\u0151s\u00edt\u00e9st az audit\u00e1l\u00e1st v\u00e9gz\u0151 AperSky \u00fcgyvezet\u0151j\u00e9t\u0151l, T\u00e1trai P\u00e9tert\u0151l<\/p><\/div>\n<p>A PCI audit\u00e1l\u00e1si folyamat r\u00e9sz\u00e9t <strong>el\u0151zetes kock\u00e1zati felm\u00e9r\u00e9sek<\/strong>, dokumentumvizsg\u00e1latok, szem\u00e9lyes interj\u00fak, m\u0171k\u00f6d\u00e9si bizony\u00edt\u00e9kok k\u00e9pezik, \u00f6sszesen <strong>600 biztons\u00e1gi k\u00f6vetelm\u00e9ny<\/strong>t szem el\u0151tt tartva. A Virtual Call Center eset\u00e9ben ez k\u00f6zel k\u00e9t \u00e9ves el\u0151k\u00e9sz\u00edt\u00e9st, t\u00f6bb mint 1000 munka\u00f3r\u00e1nyi egy\u00fcttm\u0171k\u00f6d\u00e9st, 20 \u00f3r\u00e1n\u00e1l is t\u00f6bb audit-interj\u00fat \u00e9s t\u00f6bb ezer rekordnyi saj\u00e1t adatfelvitelt jelentett. A vizsg\u00e1lat egyik leg\u00e9rdekesebb r\u00e9sze a s\u00e9r\u00fcl\u00e9kenys\u00e9gvizsg\u00e1lat, vagyis a <strong>t\u00f6bbl\u00e9pcs\u0151s etikus hackel\u00e9s<\/strong> volt, mely sor\u00e1n minden k\u00f6vetelm\u00e9nynek megfeleltek.<\/p>\n<p>A <strong>Virtual Call Center innovat\u00edv felh\u0151 alap\u00fa contact center technol\u00f3gi\u00e1j\u00e1t 32 orsz\u00e1gban haszn\u00e1lj\u00e1k vil\u00e1gszerte<\/strong>, \u00fcgyfeleik 92 orsz\u00e1g ir\u00e1ny\u00e1ba ind\u00edthatnak h\u00edv\u00e1sokat. 2013-ban a <a href=\"https:\/\/dbh-group.com\/hu\/investment\/\" target=\"_blank\">DBH Investment Zrt.<\/a> kock\u00e1zati t\u0151kebefektet\u00e9st hajtott v\u00e9gre a VCC-ben.<\/p>\n<p>[sf_button colour=&#8221;orange&#8221; type=&#8221;sf-icon-reveal&#8221; size=&#8221;large&#8221; link=&#8221;<a href=\"https:\/\/dbh-group.com\/hu\/sikeres-tokebefektetest-zart-a-hand-in-scan\/\">https:\/\/dbh-group.com\/en\/infection-control-technology-company-hand-in-scan-closes-series-a-funding-round\/<\/a>&#8221; target=&#8221;_blank&#8221; icon=&#8221;ss-check&#8221; dropshadow=&#8221;yes&#8221; extraclass=&#8221;&#8221;]Tov\u00e1bbi DBH Investment sikert\u00f6rt\u00e9net\u00e9rt kattintson![\/sf_button]<\/p>\n<p>Forr\u00e1s:<\/p>\n<p><a href=\"http:\/\/virtual-call-center.hu\/blog\/2016\/01\/21\/partnereink-szamara-is-merfoldko-a-vcc-pay-szolgaltatas-tanusitvanya\">Partnereink sz\u00e1m\u00e1ra is m\u00e9rf\u00f6ldk\u0151 a VCC Pay szolg\u00e1ltat\u00e1s tan\u00fas\u00edtv\u00e1nya<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>A DBH Investment Zrt. egyik t\u0151kebefektet\u00e9se, a Virtual Call Center bejelentette, hogy leg\u00fajabb fejleszt\u00e9se, a VCC Pay technol\u00f3gia nemzetk\u00f6zi p\u00e9nz\u00fcgyi tan\u00fas\u00edtv\u00e1nyt szerzett. A telefonon kereszt\u00fcl, val\u00f3s id\u0151ben, \u00fcgyint\u00e9z\u0151 \u00e1ltal vezetett bankk\u00e1rty\u00e1s fizet\u00e9s \u00e1tszabhatja a term\u00e9k- \u00e9s szolg\u00e1ltat\u00e1s\u00e9rt\u00e9kes\u00edt\u00e9s, illetve a kintl\u00e9v\u0151s\u00e9g kezel\u00e9s piac\u00e1t.<\/p>\n<p> <a href=\"https:\/\/dbh-group.com\/blog\/?p=13713&#038;lang=hu\">Read more<\/a><\/p>\n","protected":false},"author":22,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"categories":[],"tags":[592,433],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v15.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<meta name=\"description\" content=\"Virtual Call Center \u00fatt\u00f6r\u0151 technol\u00f3giai megold\u00e1sa, a VCC Pay nemzetk\u00f6zi p\u00e9nz\u00fcgyi tan\u00fas\u00edtv\u00e1nyt szerzett, k\u00f6zel k\u00e9t \u00e9ves auditfolyamatot k\u00f6vet\u0151en.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/dbh-group.com\/blog\/?p=13713&#038;lang=hu\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"A Virtual Call Center nemzetk\u00f6zi p\u00e9nz\u00fcgyi tan\u00fas\u00edtv\u00e1nyt szerzett\" \/>\n<meta property=\"og:description\" content=\"Virtual Call Center \u00fatt\u00f6r\u0151 technol\u00f3giai megold\u00e1sa, a VCC Pay nemzetk\u00f6zi p\u00e9nz\u00fcgyi tan\u00fas\u00edtv\u00e1nyt szerzett, k\u00f6zel k\u00e9t \u00e9ves auditfolyamatot k\u00f6vet\u0151en.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/dbh-group.com\/blog\/?p=13713&amp;lang=hu\" \/>\n<meta property=\"og:site_name\" content=\"DBH Group\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/THEDBHGROUP\" \/>\n<meta property=\"article:published_time\" content=\"2016-02-02T15:52:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2017-06-02T07:00:34+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/dbh-group.com\/cms\/wp-content\/uploads\/2015\/04\/PCI_cover_blue_thumb_2.jpg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@dbhgroup\" \/>\n<meta name=\"twitter:site\" content=\"@dbhgroup\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\">\n\t<meta name=\"twitter:data1\" content=\"\u00dcrge L\u00e1szl\u00f3\">\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\">\n\t<meta name=\"twitter:data2\" content=\"3 minutes\">\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebSite\",\"@id\":\"https:\/\/dbh-group.com\/blog\/#website\",\"url\":\"https:\/\/dbh-group.com\/blog\/\",\"name\":\"DBH Group\",\"description\":\"Growing Business Together\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":\"https:\/\/dbh-group.com\/blog\/?s={search_term_string}\",\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/dbh-group.com\/blog\/?p=13713&lang=hu#primaryimage\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/dbh-group.com\/cms\/wp-content\/uploads\/2015\/04\/PCI_cover_blue_thumb_2.jpg\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/dbh-group.com\/blog\/?p=13713&lang=hu#webpage\",\"url\":\"https:\/\/dbh-group.com\/blog\/?p=13713&lang=hu\",\"name\":\"A Virtual Call Center nemzetk\\u00f6zi p\\u00e9nz\\u00fcgyi tan\\u00fas\\u00edtv\\u00e1nyt szerzett\",\"isPartOf\":{\"@id\":\"https:\/\/dbh-group.com\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/dbh-group.com\/blog\/?p=13713&lang=hu#primaryimage\"},\"datePublished\":\"2016-02-02T15:52:00+00:00\",\"dateModified\":\"2017-06-02T07:00:34+00:00\",\"author\":{\"@id\":\"https:\/\/dbh-group.com\/blog\/#\/schema\/person\/6fc0832c9783311ea210fbe9f44a8af6\"},\"description\":\"Virtual Call Center \\u00fatt\\u00f6r\\u0151 technol\\u00f3giai megold\\u00e1sa, a VCC Pay nemzetk\\u00f6zi p\\u00e9nz\\u00fcgyi tan\\u00fas\\u00edtv\\u00e1nyt szerzett, k\\u00f6zel k\\u00e9t \\u00e9ves auditfolyamatot k\\u00f6vet\\u0151en.\",\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/dbh-group.com\/blog\/?p=13713&lang=hu\"]}]},{\"@type\":\"Person\",\"@id\":\"https:\/\/dbh-group.com\/blog\/#\/schema\/person\/6fc0832c9783311ea210fbe9f44a8af6\",\"name\":\"\\u00dcrge L\\u00e1szl\\u00f3\",\"image\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/dbh-group.com\/blog\/#personlogo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/dbh-group.com\/blog\/wp-content\/uploads\/2015\/04\/Urge-Laszlo-dbh-group-project-management.jpg\",\"caption\":\"\\u00dcrge L\\u00e1szl\\u00f3\"},\"sameAs\":[\"https:\/\/dbh-group.com\/hu\/investment\/\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","_links":{"self":[{"href":"https:\/\/dbh-group.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/13713"}],"collection":[{"href":"https:\/\/dbh-group.com\/blog\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dbh-group.com\/blog\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dbh-group.com\/blog\/index.php?rest_route=\/wp\/v2\/users\/22"}],"replies":[{"embeddable":true,"href":"https:\/\/dbh-group.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=13713"}],"version-history":[{"count":5,"href":"https:\/\/dbh-group.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/13713\/revisions"}],"predecessor-version":[{"id":13718,"href":"https:\/\/dbh-group.com\/blog\/index.php?rest_route=\/wp\/v2\/posts\/13713\/revisions\/13718"}],"wp:attachment":[{"href":"https:\/\/dbh-group.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=13713"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dbh-group.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=13713"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dbh-group.com\/blog\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=13713"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}